Vivollo
Grounded answers

Answers grounded in your truth.

Vivollo learns from your site, help center, PDFs and catalog — then answers with hybrid search and reranking so replies are accurate, current and traceable to a source, not a confident guess.

Request a demoSee how it works

Auto-ingest · hybrid search · reranked · always fresh

knowledge base
Do you deliver to Izmir on Sundays?
hybrid_search · vector + keywordrerank ↑
  • delivery-zones.pdf0.94
  • shipping-faq0.88
  • holiday-hours0.81
Yes — Sunday delivery is available in Izmir for orders placed before 2pm Saturday.from delivery-zones.pdf

Every answer traces back to your sources.

auto-ingest·vector + keyword·reranking·auto-refresh
01Ingestyour sources

It learns from what you already have

Point Vivollo at your website, help center, PDFs and product catalog. It scans, renders JS, chunks and indexes — no manual content entry, no rewriting your docs into a bot script.

  • website scan (JS render)
  • ZendeskWordPress
  • PDFmarkdown
  • ShopifyWoo · Ticimax · Trendyol
02Retrievalhybrid + rerank

Finds the right passage, not just keywords

Hybrid search blends semantic vectors with keyword matching, then Cohere reranking pushes the truly relevant passages to the top — so the agent answers from the best source, every time.

  • vector + keyword
  • Cohere reranking
  • chunked + grouped
  • relevance-scored
03Groundedwith sources

Sourced answers, not hallucinations

Every reply is built from retrieved passages and can cite them. When the knowledge isn't there, the agent says so instead of inventing — the difference between trustworthy and risky.

  • cites its sources
  • says 'I don't know' safely
  • no invented facts
  • answer + evidence

The pipeline

From your content to a cited answer

Behind every grounded reply is a retrieval pipeline that keeps answers accurate and current — automatically.

  1. 01

    Ingest

    Scan your site, docs and catalog — JS-rendered and all.

  2. 02

    Chunk & index

    Split content into passages and embed them in the vector store.

  3. 03

    Hybrid retrieve

    Match the question with vector + keyword search.

  4. 04

    Rerank

    Reorder passages by true relevance with Cohere reranking.

  5. 05

    Ground the answer

    Compose the reply from the top passages — with citations.

Scheduled re-crawl keeps the index fresh as your content changes.

Works with

Agentic AIActs on real data — tools, memory, resolution.InsightsSee why customers reach out — trends and gaps.OmnichannelEvery channel in one inbox — context follows the customer.

Ready to meet your AI agent?

Book a demo and we'll build a working agent on your real data — across WhatsApp, Instagram and your website. Live in days.

Request a DemoWatch 2-min demo